{"id":269,"date":"2008-05-21T06:57:55","date_gmt":"2008-05-21T05:57:55","guid":{"rendered":"http:\/\/www.alexandra.st\/?p=269"},"modified":"2008-05-21T06:57:55","modified_gmt":"2008-05-21T05:57:55","slug":"the-vision-for-the-modern-knowledge-worker","status":"publish","type":"post","link":"https:\/\/contentperspective.se\/?p=269","title":{"rendered":"The vision for the Modern Knowledge Worker"},"content":{"rendered":"

Presented during EMC World 2008 by: John McCormick, GM Knowledge Worker Busin<\/strong>ess Unit<\/p>\n

Today’s Problem: An information Explosion
\nThe nature of content management has changed, IM, email, videos etc
\nSpend so much time finding things…<\/p>\n

Who is the Knowledge Worker?
\n– Work in different or remote locations
\n– Create and work with a variety of different content
\n– Engage in dynamic work processes that change frequently
\n– Work in teams to get their job done
\n– Need access to managed content in their everyday application<\/p>\n

A wide variety of interface for people to work from, spaces, wikis, powerpoint, outlook etc<\/p>\n

KW Challenges
\n– Proliferation of information silos
\n– Work in many dispersed teams
\n– Finding the right information
\n– Seeing the relationships between types of information
\n– Organizing and sharing information
\n– Ensuring information is always accurate
\n– Adhering to IT-requirements for compliance and governance<\/p>\n

IT Challenges
\n– Volume both in volume but also types of information
\n– Users are always connected – how to you do maintenance and upgrades
\n– Enpowerment – expect on-the-fly customization capabilities
\n– Control – Corporate regulatory concerns<\/p>\n

Traditional KW Solutions
\n– Create silos of information
\n\t– Same info stored in multiple places
\n\t– Multiple search engines & queries
\n\t– Users re-invent wheel out of frustration
\n– Create solutions
\n\t– Complex interfaces are more than what users require
\n\t– No immediate access from remote locations
\n– Rely on yesterday’s technology (email, shared drives)<\/p>\n

Four pillars of KW
\n– The Platform for Web 2.0
\n– Web 2.0 client
\n– Intelligence from information
\n– Access anywhere<\/p>\n

The Platform for Web 2.0<\/p>\n

Wikis, blogs, RSS managed as objects
\nEverything exposed as web services
\nCan be leveraged in any UI (purpose-built, partner, portal etc.)<\/p>\n

Enterprise Scale
\nBuilt on a repository that can scale to billions
\nWide array of platform services
\nCan interoperate with other CMA soltions like TCM
\nAny object can be retained, made a record, archived, published<\/p>\n

Services-enables
\nAvailable to .Net and open environment
\nFrom a very chatty API to a less chatt SOA-based interface
\nSupport a wide array of dispersed networks through BOCS
\nExtensible services for added functionality<\/p>\n

Vision for Enterprise CM with Web 2.0
\n– Author & Publish (Blogger, Youtube, Wikipedia, Flickr) – Ratings on Content, IRM Security. Team Wikis, Collaboration
\n– Organize & Manage (Digg, del.icio.us) – Guided navigation, Tagging of items, Classification, Personalized Views
\n– Network & Access (LinkedIn, Facebook, Myspace, iPhones) – Enterprise Ready, Secured off-network, Mobile access, scalable infrastructure, Retention & governance<\/p>\n

Pre-configured:
\n– Object models
\n– Taxonomies
\n– Business Processes
\n— User Experiences
\n– Retention Policies<\/p>\n

BOCS Make sense for the KW Platform – ease the user experiences
\nBPM
\nRetention Policy Services
\nDe-duplication
\nArchive<\/p>\n

Web 2.0 Client<\/p>\n

Personalized
\n– Simple to configure
\n– Include information to you
\n– Easy to use interface<\/p>\n

Team thru Enterprise (Scale)
\n– Customizable team workspaces and templates improve efficiency
\n– User Management of Communities
\n– Ability to locate experts within an organization<\/p>\n

Extendable
\n– Ability to mashup external information sources
\n– Components can be extended & created by partners and customers<\/p>\n

Magellan Essentials
\n– No cost client
\n– Team workspaces
\n– Access control
\n– Library Services
\n– Guided navigation
\n– Content Templates
\n– Lifecycles<\/p>\n

Full client
\n– Low cost client
\n– Wikis, Blogs & RSS
\n– Extranet Support
\n– Personal Spaces (Team Members)
\n– Tagging (Tag clouds)
\n– Federated Search
\n– Visualization
\n– Workflow<\/p>\n

Multiple Patterns of Collaboration Supported<\/p>\n

– Org\/LOB\/Deparmental
\n– Team & Project Oriented
\n– Individual (Ideation)<\/p>\n

Information Intelligence<\/p>\n

-Expansive Search
\nBoth through EMC or own UI for ECIS
\n– Analyze & Classify (spot key concepts, detect relationships accross information assets
\n-Visualize (timeframe etc)<\/p>\n

Smart Searching
\n– Indexing (real-time search results)
\n– Security (even for outside sources)
\n– Scalability<\/p>\n

Tagging
\n– User created
\n– Folksonomies
\n– Change over time
\nRule.based classification
\n– Metadata qualifiers
\n– Confidence weights
\nSemantics.-based classification
\n– Better linguistics support
\n– Derives the “gist” of the document
\n– Monitors designated information sources and provides updates
\n– Extracts key insights from text based on linguistics and indexing technologies<\/p>\n

Visualization (Recommended, Indexed, Personalized, Aggregated, Guided)
\n– Expertise Location
\n– Mash-ups (google maps)
\n– Personalized Navigations
\n– Tag clouds<\/p>\n

Work Wherever
\n– Offline support (synched to My Documents folder)
\nUse familiar tools
\n– MS Office, Adobe Creative Suite and beyond<\/p>\n

Bring ECM to the desktop
\n– get control of email and files on the desktop
\n– Enforce corporate policies<\/p>\n

Used iPod-iTunes metaphors for how the mobile client worked \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":"

Presented during EMC World 2008 by: John McCormick, GM Knowledge Worker Business Unit Today’s Problem: An information Explosion The nature of content management has changed, IM, email, videos etc Spend so much time finding things… Who is the Knowledge Worker? – Work in different or remote locations – Create and work with a variety of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[16,17,12],"tags":[],"class_list":["post-269","post","type-post","status-publish","format-standard","hentry","category-ecm","category-search-technologies","category-technology"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/contentperspective.se\/index.php?rest_route=\/wp\/v2\/posts\/269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contentperspective.se\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/contentperspective.se\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/contentperspective.se\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/contentperspective.se\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=269"}],"version-history":[{"count":0,"href":"https:\/\/contentperspective.se\/index.php?rest_route=\/wp\/v2\/posts\/269\/revisions"}],"wp:attachment":[{"href":"https:\/\/contentperspective.se\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=269"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/contentperspective.se\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=269"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/contentperspective.se\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}